How much is shipping?
Standard shipping to the United States is free on all orders.
How long does delivery take?
Orders are processed within 1–3 business days, then delivery takes 7–15 business days. See our Shipping Policy.
Do you ship outside the United States?
Not at the moment. We only ship to US addresses.
How do I track my order?
We email a tracking number when your order ships. You can also use the Track Order page.
Can I change or cancel my order?
Yes, email us before your order ships and we will change or cancel it.
What if my item arrives damaged?
Email us within 7 days of delivery with your order number and photos of the item and packaging. We will send a replacement or give you a full refund, and you pay nothing for return shipping.
How do returns work?
You can return eligible items within 30 days of delivery. Email us first and we will send return instructions. See our Refund & Returns Policy.
When will I get my refund?
Approved refunds are issued to your original payment method within 5 to 10 business days.
Which payment methods do you accept?
Credit / Debit Card, PayPal, Link.
How can I contact you?
Email support@buddyhome.shop. We reply within 1 to 2 business days.